Mastering Emotional Intelligence For Peak Performance at the Workplace - 14 Sep 2016 (CONFIRMED)

About the Course

In this full-day workshop, participants will be equipped with skills, knowledge and attributes to develop their Emotional Intelligence to increase their effectiveness at the “people side” of leadership. A leader with higher Emotional Intelligence can manage his or her own impulses better, communicate with others more effectively, manage change well, solve problems quickly, and use humour to build rapport in tense situations. These leaders also have empathy, remain optimistic even in the face of adversity, and are effective at educating and persuading their teams in their workplace.

Participants will learn techniques and strategies that are essential for transforming them into Emotionally Intelligent leaders.

When your leaders are more emotionally intelligent, your company will witness improvement in performance, profitability and organisation climate as a result of improvement in trust, teamwork, planning & decision making, motivation, energy & drive, and interpersonal relationships.

This is a highly engaging and intensive, experiential and dynamic workshop packed with learning activities, practical exercises, laughter, fun and experience sharing.

Goals and Outcomes:

At the end of the workshop, participants will be able to:
• Define Emotional Intelligence (EQ)
• Discover the secret language of feelings at the workplace
• Understanding Emotional Intelligence (EQ) versus Cognitive Intelligence (IQ)
• Identify the benefits of emotional intelligence at the workplace to enhance productivity
• Explain why EQ matters in organizational leadership
• Understand the Six Seconds EQ Model
• Become more aware - clearly seeing what they feel and do
• Become more intentional - do what they mean to do
• Become more purposeful - do it for a reason
• Relate emotional intelligence to the workplace

Training Methodology:

The Workshop is designed to include varieties of instructional methods such as:
• Mini-lectures – Dynamic & Highly Engaging Presentation
• Demonstrations of Techniques
• Experiential Learning
• Fun & Objective-Oriented Games
• Strategic Discussions
• Group & Partner Experience Sharing & Brainstorming
• Role plays
• Video viewing
• Skill-building Exercises

Trainer's Profile



Jeffrey Williams is a Trainer and an Education Success Coach. He has been a public speaker for the past 8 years and has already attained the level of Competent Communicator and a Competent Leader in the Toastmasters movement, Toastmasters International


Jeffrey is also an Education Success Coach, frequently conducting training for children, students and teenagers. As an Education Success Coach, he has mentored children in their studies, provided assistance in problem solving and coaching them to have a positive attitude and mindset in their self-development and studies.


Currently doing training for schools and corporations, Jeffrey’s achievements and references include conducting public speaking training and sales training for staffs of MCYS, Singapore Power and NACLI (National Institute of Community Leadership) and students at Temasek Polytechnic, Singapore Polytechnic and Nanyang Polytechnic. Jeffrey also conducted a workshop on Acquiring Effective Communication Skills to officers and men of the Singapore Armed Forces Military Medicine Institute (MMI).


Other talks and workshops conducted included “Conquering Your Fears in Public Speaking” to staff members of Singapore General Hospital. In November 2008, Jeffrey conducted a 3-day course at Chinese Development Assistance Council (CDAC) on public speaking and How to be an effective communicator. He has also conducted sales workshops for organizations like John Wiley & Sons and McGraw Hill Publications that included customer service relationship management and initiating good customer service practices. He was also invited by the University of Economics in Ho Chi Minh City, Vietnam, to give a talk on iLEAD – A program on public speaking, presentation and leadership skills to undergraduates at the university campus on 24th ~ 26th July 2010 as well as “Career Planning and Development” to undergraduates, organizations’ business and human resource directors and teenagers at a public seminar at Ho Chi Minh City on 3rd and 4th November 2011


On 26th August 2010, Jeffrey was also featured as a trainer and speaker for a 1 day Straits Times 701 workshop on “Persuasion, Influencing and Empowering Skills” to participants from various corporate industries and government agencies. Other overseas training assignments included trainings in Vietnam, Malaysia and Indonesia to organizations’ CEOs and Managing Directors on Strategic Leadership Management, Customer Relationship Management and Mastering Effective People Skills for Organizational Excellence


Course Details

Course Start Date: 14-Sep-2016 9:00 am
Course End Date: 14-Sep-2016 6:00 pm
Cut off date 13-Sep-2016
Individual Price $200.00
We are no longer accepting registration for this course date